Privacy Policy

This policy is effective from May 14, 2018.

This privacy policy sets out how the Babykins & KINS Products (www.babykins.com) uses and protects any information that you give us when you use our website.  We will never sell, share, or rent this information to others.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address shown at the bottom of this policy or send an email to info@babykins.comas soon as possible.  We will promptly correct any information found to be incorrect.

The Babykins & KINS Products (www.babykins.com) is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

The Babykins & KINS Products (www.babykins.com) may change this policy at any time by updating this page.  You should check this from time-to-time to ensure that you are happy with any changes.

Privacy Statement – What we do with your Information!

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable):  With your permission, we may send you E-Mails about our store, new products and other updates.

We may collect the following information:

By using our website you consent to us collecting and using this information.

How is Information Used? (PLEASE NOTE:  GDPR DETAILS BELOW, WHICH COMPLIMENTS THIS INFORMATION)

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may unsubscribe any time.

From time-to-time, we may also use your information to contact you for market research purposes.  We may contact you by email.  We may use the information to customize the website according to your interests

We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and we never sell any information to third parties.  We will only provide information to a third party, who will also keep your details secure, when it is necessary for processing your order and facilitating delivery.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@babykins.com or mailing us at: Babykins & KINS Products 150-12830 Clarke Place, Richmond, BC Canada, V6V2H5.

Third Parties

Babykins & KINS Products will never disclose information about you to third parties, except to fulfill your specific orders, we use third party companies, e.g. carrier companies for deliveries.  These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Sell/Rent Details

Babykins & KINS Products will never sell or rent your details to other third parties.

Shopify Storage

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payments and Security

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Card transactions are processed using a secure gateway.  Shopify provides us with a SSL certificate namely Shopify Secure with a lock symbol as denoted by the security badge on our website.  Your payments are therefore protected.

Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. The following is an extract from Shopify: "We are very serious about securely hosting your online store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart software and ecommerce hosting is secure".

If you choose a direct payment gateway to complete your purchase, then Moneris stores your credit card data.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Moneris's Terms of Service or their Privacy Statement.

For additional information on PCI Compliance, visit the PCI Compliance Guide website.

Feedback

Your privacy is extremely important to us at the Babykins & KINS Products.  If you have any queries about the privacy statement, the practices of this site or your dealings with us, please contact us and let us know.

Cookie Policy

By continuing to using our website you consent to our use of cookies in accordance with the terms of our policy set out below.  You are agreeing that we can place cookies on your computer or device. Please see our Cookie Policy for more information.

Websites Links

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.  You should exercise caution and look at the privacy statement applicable to the website in question.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United Kingdom, then your personal information used in completing that transaction may be subject to disclosure under United Kingdom legislation.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Personal Information (PLEASE NOTE THE GDPR INFO BELOW, WHICH COMPLIMENTS THIS DATA)

You may choose to restrict the collection or use of your personal information in the following ways:

If you do not wish to receive direct marketing or promotional material from us please write to us at the address at the bottom of this policy or email us at info@babykins.com.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by either using the opt-out link or writing to us at the address at the bottom of this policy or emailing us at info@babykins.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Babykins & KINS Products is Registered as corporation in British Columbia Canada.

Office Address: 150-12830 Clarke Place, Richmond, BC Canada, V6V2H5

Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@babykins.com or by mail at Babykins & KINS Products at the address below: 150-12830 Clarke Place, Richmond, BC Canada, V6V2H5 Tel:  604-275-2255.

GUIDELINE DATA PROTECTION REGULATION 25/05/2018 UPDATE SUPERSEDES ALL RELEVANT DATA 

An identifiable person is one who can be identified directly or indirectly in particular by reference to an identifier such as a name, id no, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social id of that person.

GDPR 2018 regulations require the company (Babykins & KINS Products) to describe how personal information on its customers’ and employees are held and used.  GDPR is designed to safeguard the use of personal information for the company’s legitimate purposes.

Customer’s personal data held is in relation to orders only.  This will include name and billing address and/or delivery address, a contact telephone or mobile number.  This information is for orders only and relevant contact details given to the carrier for delivery purposes only.  We keep invoices up to 7 years for accounting purposes but the data, after an order has been completed, is not used, unless a refund is required or used for guarantee purposes or indeed any complaints.  (After 7 years, the paper data held will be cross cut shredded).  We will delete any computer invoices, order acknowledgements, quotes or Performa’s.  These will hold name and billing address and/or delivery address, E-Mail and/or contact telephone/mobile phone number.

We deal with subject access requests promptly and within 1 calendar month; no charge is levied for this information.  Following a suspected data breach, we would notify the Police of a crime, obtain a crime number.  The privacy commissioner would then be notified. All relevant customers’ will be contacted to inform them what information was taken.  A review would be carried out to see what we could put in place to protect data in the future.

To protect our business and your account from fraud and other illegal activities. We may also monitor your browsing activity with us to quickly identify and resolve any problems and protect the integrity of our websites.  We will do all of this as part of our legitimate interest. To process payments and to prevent fraudulent transactions.  We do this because of our legitimate business interests.  This also helps to protect our customers from fraud.

With your consent, we may use your personal data, preferences and details of your transactions to keep you informed by email or web about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on.

We comply with the GDPR and the rights for individuals:

We will treat your data with the utmost care and do everything we can to protect it.